Return and Exchange Policy:
We accept a free full refund or exchange within 30 days of purchase. During this period, please contact us via email ([email protected]) and explain the reason for your refund or exchange. We will try our best to serve you.
*Please provide your PayPal account information to get a refund. Please be patient, because sometimes it may take a few days to process.
We can make a free full refund or exchange within 30 days after the order has been paid for. If necessary please contact us by email ([email protected]) and tell us the reason for your refund or exchange and we will do our best to accommodate your request, we will not issue a refund if the 30 days have passed.
*Please provide your PayPal account information for the refund. This will take a few days to process, thank you for your patience.
Within 30 days after purchase, we accept full refunds and exchanges. Please contact us via email ([email protected]) and explain the reason for your refund or exchange. We will do our best for you service. *In order to facilitate the refund, please provide your PayPal account information and wait patiently, usually it takes a few days to process.
We accept full refunds or exchanges within 30 days of purchase free of charge. During this period, please contact us via Email ([email protected]) and state your reason for refund or exchange, and we will try our best to accommodate you. *Please provide your PayPal account info for your refund. It will take a few days to process, thank you for your patient.
We only support free full refunds or exchanges within 30 days of purchase. During this period, please contact us by email ([email protected]) with your reason for refund or exchange and we will do our best to accommodate your request, we will not issue refunds for returns after 30 days.
*Please provide your PayPal account information for the refund. This will take a few days to process, thank you for your patience.
If you request to return a product and get a refund, who pays the shipping costs when returning it?
a. If you receive an incorrect or damaged product, please contact customer service immediately so that we can solve the problem. We hope that every purchase fully meets expectations and promises. For returns in this case, we will pay the return shipping fee. If you want to return multiple items, please return them together to enjoy a free return of all items. If you return the goods separately, you may have to pay additional shipping costs.
b. If the product is in good condition, but you don’t like it and want to return it, you will need to bear the postage.
Return or Exchange Requirements:
• Before returning or exchange, please send us an email.
• Please provide the return tracking number of the receipt.
• Your items must be intact and without signs of depreciation.
• Keep the original packaging in the same condition as when it was received. Include all labels and boxes.
• An email with the original receipt and return tracking number is sent to [email protected]
•The item must be in its original state•The item must be in the original packaging with all labels.
Please Attention:
If the product does not meet the requirements for return we will have full authority to refuse your return. We will send the rejected item back to the original shipping address. To avoid this, please contact our customer service team to address any questions or concerns about the item you are returning prior to returning it. Please follow the steps in the email we sent you for returns and exchanges. After we have received and inspected your return, we will notify you that we have received your return. We will also notify you of the approval or denial of your refund, which may take up to 5 business days to process if there is no violation of the return policy. If the request is approved, then your refund will be processed.
If after a long time you still have not received your refund.
• Please first recheck your financial institution account.
• Then contact your financial institution. There is often some processing time before a refund is posted.
Please contact our Customer Service at [email protected] to get the return address and don’t return the item to the address listed on our webiste